MEDIA RELEASE
FOR IMMEDIATE RELEASE
Lost Manuals, Tiny PDFs, and a QR Code That Changed Everything
[Manufacturer Name] introduces Conversational QR Code Manuals to revolutionise product support
[City, Date] – It’s a familiar story.
The washing machine starts flashing an error code — just when you’re trying to get out the door. You look for the manual, which you know came in the box… but it’s nowhere to be found.
No worries — you Google the model number and download the PDF. But the print is so small on your phone you need a magnifying glass just to find the troubleshooting section.
Sound familiar?
Now imagine this instead -
You spot a small QR code printed right on the front of your appliance. You scan it with your phone camera. Instantly, a message-style conversation pops up — just like texting. You type “What does error E21 mean?” and within seconds, you get a plain-language conversational explanation and a simple fix.
Need a diagram? The chat links you to the exact page in the manual, optimised for mobile.
That’s the power of Conversational QR Code Product Manuals, now being rolled out across all [Manufacturer Name] products.
“We’ve all been frustrated by missing manuals and hard-to-read PDFs,” said [Spokesperson Name, Title] at [Manufacturer Name]. “Our new system gives customers what they really want, instant, clear, and helpful answers — anytime, anywhere.”
📲 How It Works
Scan the QR code printed on the product
A friendly, SMS-style chat opens instantly — no app needed
Ask anything - setup steps, how-to guides, error codes, or care tips
Get answers in seconds, in everyday language — 24/7
Diagrams and downloadable PDFs are just a tap away
🌍 Help in Over 50 Languages
Whether your customer speaks English, Spanish, Mandarin or Arabic — support is available in their language, no need for separate manuals or translations.
🌱 Why Customers (and You) Will Love It
No digging for manuals
No clunky PDFs to zoom in on
Fewer support calls and product returns
Works on any smartphone
Paperless, eco-friendly, and always up to date
A sleek, modern brand experience from first use
This innovation is about more than convenience — it’s a reimagining of how product support should work in the smartphone era.
“We want our customers to feel confident and supported the moment they need help,” said [Spokesperson Name]. “This is just one more way we’re making that happen.”
For product inquiries or partnership opportunities:
[Contact Name]
[Phone Number]
[Email Address]
[Company Website]
[Manufacturer Name]
Redefining support. One QR scan at a time.